Shipping policy
Where we ship from
ORBEYA™ is shipped directly from our fulfillment partner. Orders are typically processed within 1–2 business days before shipping.
Estimated delivery times
| DESTINATION | ESTIMATED DELIVERY |
|---|---|
| France | 3–6 business days |
| Europe (Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom) | 6–12 business days |
| United States | 5–8 business days |
| Canada | 7–12 business days |
These timeframes are estimates and may vary due to customs processing or carrier delays beyond our control.
Tracking your order
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.
Customs & duties
International orders may be subject to customs fees or import duties depending on your country's regulations. These charges, if any, are the responsibility of the customer and are not included in the order total.
Delayed or missing orders
If your order hasn't arrived within the estimated window, please contact us at contact@orbeya.co with your order number and we'll look into it.
Questions?
Reach out any time at contact@orbeya.co.